Contact information
Contact Us
Have a question about a product, an order, a return or anything else? This page lists every channel you can use to contact Zepski, our support hours and response times, and the legal details of the business behind the store.
Business Details
Zepski (zepski.com) is operated by Kyle Christopher Rzepski, an individual seller engaged in online retail of men's apparel. Business address: 3501 Woodhaven Road, Apt 834, Philadelphia, PA 19154, United States. Payments are billed as ZEPSKI.COM on your statement.
Support Channels
Choose whichever channel suits you: email contact@zepski.com; phone +1 (267) 764-9610; WhatsApp +1 (267) 764-9610; the contact form linked in our footer; or the return form for returns, exchanges and cancellations. You can also write to us at Zepski, 3501 Woodhaven Road, Apt 834, Philadelphia, PA 19154, United States. Quoting your order number lets us find your purchase immediately.
Formal Complaints
We take complaints seriously. Write to contact@zepski.com (subject "Complaint") or use the contact form; you will get an acknowledgement within 2 business days and a substantive answer within 10. Should we fail to resolve the matter, you keep the right to raise it with the Pennsylvania Attorney General's consumer protection office, the FTC, or your state's consumer agency.
Hours
We answer Monday to Friday, 9:00 AM โ 6:00 PM (Eastern Time (ET)). Expect a reply within 2 business days โ often sooner, and WhatsApp is the fastest way to reach a person during those hours. Automated order confirmations, shipping updates and tracking links go out around the clock.
Accessibility Assistance
Zepski is working to make its website usable by people of all abilities. If you encounter a barrier, tell us at contact@zepski.com; we will assist you directly and look at how to fix the issue.
Last updated: September 24, 2026.